We would love to hear your opinion about Triora's treatment

Question, complaint or compliment

We would love to hear your opinion about Triora's treatment. That can be a suggestion, a question of a compliment. But even if you are not satisfied, we want to know that. You can share your experiences with Triora digitally with us.

Do you want to file a complaint, compliment or question?

If you want us to respond, please fill in the form as complete as possible. If it is a complaint about the treatment of a patient please fill in the personal details of the patient. Try to describe your complaint as concrete as possible. Which date or period did it happen, in which facility did it happen and which member of staff was involved? We need to know this information, because otherwise we can't conduce your complaint. 


Sending your request to us.

Registration digital form

In order to handle your response carefully, we ask you to enter some personal details. In all cases, the employees involved ensure that your complaint or suggestion is noted and treated.

If you have filled in a form, you will always receive a confirmation. If you appreciate this, you will also receive a personal message afterwards about the handling of your complaint or suggestion. In order to be able to respond effectively to suggestions for improvement, we keep a record of all notifications that reach us.

Discuss or file a complaint in writing?

You can express your dissatisfaction or complaint to the person concerned or his department head/manager. They are happy to discuss this with you and try to find a solution as soon as possible. In such a conversation you solve misunderstandings together. Is conversation with the person(s) not possible or is it not satisfactory? Then contact the manager(s) of the relevant department or the management of the organization that includes the person or department concerned.

If you want to send in your complaint, compliment or suggestion in writing please send your response by post to:

Triora Alicante

Triora MonteAlminara (Málaga)

Calle del Hogar Provincial 12
03559 Alicante, España
Carretera de Moclinejo, Km 1
29738 Moclinejo, Málaga


Satisfaction rating

- Triora patients in the Netherlands

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Triora Model

Triora’s addiction care is one of the most successful ways to overcome addiction. Using the unique Triora Model, we treat body, mind and soul to help you and your loved ones regain a meaningful life. Our professional staff provide discrete inpatient and outpatient rehabilitation to people like you from the pleasant surroundings of our private recovery clinics in Alicante and Malaga, Spain.

Triora Model
  • 97% of former patients recommend us
  • High long-term recovery rate
  • 8 weeks to regain a meaningful life